Ultimate Personalized Support

Colo Solutions is committed to making our customers successful, and this begins with delivering the highest quality of service within the timeframes that are critical to our customers’ operations.

A team of highly trained engineers and technicians provides
24x7x365 support

Response Center
Colo Solutions’ centralized response center, accessible by telephone and staffed with technical experts, is ready to resolve your client service needs around the clock.

Web Portal
Operate your business from anywhere in the world through our virtual Network Operations Center (NOC). This secure, managed web portal allows you to be directly involved in the management of your systems.

Hands and Eyes Support
Colo Solutions provides hands and eyes support any time of the day or night. These customized services can include: applying software updates, rebooting servers, swapping cards, installing equipment, or working collaboratively with you to resolve any issues. Hands and Eyes service can be provided on an as-needed basis or on a monthly contract.

IT and Network Consulting
The Colo Solutions engineering staff is proficient in network design and implementation. Our team of experts is available to consult in the planning and installation of your network.

Ultimate Support
We understand that some customers have business-critical systems and applications that require round-the-clock personalized attention. For those customers, we offer “Ultimate Support.” This service includes a “dedicated” support team of engineers that provides on-site or on-call support 24x7x365 with guaranteed response times.

View the Colo Solutions Acceptable Use Policy